Privacy Policy

ProsyncFM Consulting Ltd – Privacy Policy

1. The Website

ProsyncFM Consulting Ltd ("we", "our", "us") operates this website to provide information about our consultancy services. By using our website, you agree to the terms outlined in this Privacy Policy. We are committed to safeguarding the privacy of our website visitors and service users.

2. Contact and Communication

When you contact us through our website, email, or phone, we may collect personal information you provide, such as your name, email address, phone number, job title, and any details relevant to your enquiry. This information is used solely for responding to your enquiry, delivering requested services, and improving our operations.

3. Email Newsletters

We may offer newsletters or updates. If you subscribe, your email address will be stored and used exclusively for sending you the information you opted in to receive. You can unsubscribe at any time using the link provided in our emails.

4. External Links

Our website may contain links to external websites. We are not responsible for the content, security, or privacy practices of external sites. Users are encouraged to review the privacy policies of any third-party websites they visit.

5. Cookies

Our website may use cookies to enhance user experience, analyse website performance, and support basic functionality. Cookies may track browsing actions and patterns. You can manage cookie preferences through your browser settings.

6. How We Use Your Personal Data

We use your personal data to:

Respond to enquiries and provide services

Manage client relationships

Improve our website and services

Send updates and newsletters (with your consent)

Comply with legal obligations

7. The Data We Collect

We may collect the following types of data:

Identity data (name, job title)

Contact data (email address, phone number)

Technical data (IP address, browser type, website usage information)

Communication data (enquiry details, messages sent through our website)

8. How We Use Your Data

Your data is used for operational purposes, including:

Providing consultancy services

Managing communication and project delivery

Analysing website performance and user experience

Maintaining records for legal and compliance requirements

9. Data Security

We take appropriate technical and organisational measures to protect your data from unauthorised access, loss, or misuse. Access to personal data is limited to authorised personnel only.

10. Legal Rights

Under data protection laws, you have the right to:

Access your personal data

Request correction or deletion

Object to or restrict processing

Withdraw consent (where applicable)

Lodge a complaint with the Information Commissioner’s Office (ICO)

11. Contact Details

For privacy-related enquiries or requests regarding your personal data, contact: ProsyncFM Consulting Ltd Email: info@prosyncfm.co.uk

12. Further Information

If you require more detail on how we handle your data, or wish to exercise any of your legal rights, please contact us using the details above. We may update this Privacy Policy periodically, and the latest version will always be available on our website.